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| Data Backup – The Problems & Solutions |
By:
Philip Bird 
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Despite the importance of information within any business, the vast majority of small businesses do not have adequate backup and data recovery systems in place. Even when a solution is in place it is often fraught with problems; some of which are only discovered when it’s too late.
The first issue is simply that most businesses, particularly smaller ones, don’t fully appreciate the value of the information they have stored on their computers and believe that manually retrieving it (presumably by making a few phone calls and checking old paperwork) is a relatively trivial process.
This belief seems to stem from the fact that most businesses develop from the knowledge and skills of one or two people. Those people are often the major decision makers in all areas for some time and, due to day to day activity and pressures, they don’t realise the quantity or quality of information that is building up to help the business operate. As a result they don’t put protecting that information very high on the agenda.
Finally we have the old favourites: time and money. With all the other pressures placed on small businesses it is natural to put data backup on the “to do” list. Spending money on marketing and sales is seen as more important, so protecting the data will just have to wait… after all, it’s not likely to fail, is it?
So let’s look at a few statistics:
• Half of all companies that lose their data go out of business overnight (Source: Baroudi Bloor International - research firm)
• 93% of companies that lost their data for 10 days or more filed for bankruptcy within one year of the disaster (Source: National Archives & Records Administration)
• 34% of companies fail to test their backups, and of those that do, 77% have found backup failures (Source: Home Office Computing Magazine)
Pretty scary stuff! Clearly taking care of your information is paramount to any business and is sensible from a home user’s perspective too.
So what is data backup and what are the options these days?
Data backup is the act of ensuring your important information (which could be customer contact details for a business or cherished photos for a home user) isn’t only stored in a single place, which leaves it vulnerable to being lost through damage or theft. Since a backup system contains at least one copy of all important data, the risk of total data loss is minimised. And any data loss does not result in a total standstill of the business or heartache for the home user. Using the backup data, the system can be restored and normal service resumed.
To guard against major disasters such as flood or fire, where your entire office or computer room is destroyed, off-site storage is required. There are two ways in which you can do this. You can sign up to a service that automatically creates a backup of your critical files over the internet to a secure off-site location. Alternatively, or in addition, you can take a manual backup which stores a password protected image of your entire system onto portable disk drives that are taken off site on a rotational basis. The main advantage of this is that a complete system can be more rapidly restored than from a backup of only files and folders.
Choosing a backup system, setting it up and then managing it can be a complicated undertaking. Luckily there are companies, including The PC Support Group, who offer data backup and recovery services to both businesses and home computer users to take all these headaches away. If you decide to use on of these then you need not worry about the technicalities, process or intricacies of the data backup procedure.
One thing is certain, if you don’t arrange to have a data backup, it is not a case of if you lose your data but when, and the consequences will be at least upsetting or in the case of a business, could be catastrophic. Don’t delay, act now! |
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